Privacy Policy
At TRIIVYA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our e-commerce website. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
👤 Create an Account
This may include your name, email address, phone number, and password.
🛒 Place an Order
We collect your shipping address, billing address, payment information (credit card details are processed securely by our payment gateway and not stored on our servers), and contact details.
💬 Contact Customer Support
We collect information you provide to us during our correspondence.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
📦 Process and Fulfill Your Orders
This includes shipping products, sending order confirmations, and providing customer support related to your purchases.
📧 Communication
Send you updates about your orders, account information, and promotional offers (with your consent).
🔧 Website Improvement
Analyze website usage to improve our services and user experience.
🛡️ Security & Fraud Prevention
Protect against fraudulent transactions and maintain the security of our platform.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
🤝 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, shipping companies, marketing agencies). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
⚖️ Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.
🏢 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
Our Security Measures
We implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, encryption of sensitive data (like credit card information), and restricting access to your personal information to authorized personnel only.
Important: No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
📝 Access and Correction
You can access and update your account information by logging into your profile.
🍪 Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies, but this may affect the functionality of our website.
📧 Marketing Communications
You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or contacting us directly.
🗑️ Data Deletion
You can request deletion of your personal data by contacting our support team, subject to legal and contractual restrictions.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Our Privacy Commitment
Your privacy is important to us. We are committed to being transparent about how we collect, use, and protect your personal information. This policy may be updated from time to time to reflect changes in our practices or legal requirements.